Last Updated: September 4, 2026

This Privacy Policy describes how Zerionx (“Zerionx,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from zerionx.com (the “Site”), or otherwise communicate with us regarding the Site and our services (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” refer to users of the Services, including customers, website visitors, and other individuals whose information we collect in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge the practices described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, Services, technology, or for operational, legal, or regulatory reasons.

When we make changes, we may update the “Last Updated” date at the top of this page and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we may collect personal information about you from a variety of sources.

The information we collect and use depends on how you interact with us and may include information that you provide directly, information collected automatically when you use our Site, and information received from third parties that help us operate our Services.

We may use this information to:

• Provide and improve our Services
• Process and fulfill orders
• Process payments
• Communicate with you about your purchases
• Provide customer support
• Maintain and improve our Site
• Detect and prevent fraud or misuse
• Send marketing communications where permitted
• Comply with applicable legal obligations

What Personal Information We Collect

The types of personal information we collect depend on how you interact with Zerionx.

Information We Collect Directly From You

Information you provide directly to us may include:

• Contact information, such as your name, address, telephone number, and email address.
• Order information, including your name, billing address, shipping address, payment confirmation, email address, and telephone number.
• Account information, where applicable, such as username, password, security questions, and other account-related information.
• Shopping information, including products you view, place in your cart, purchase, return, or otherwise interact with.
• Customer support information, including information you choose to provide when contacting us regarding an order, product, return, refund, or other inquiry.
• Reviews or other content you choose to submit through features available on our Site.

Some features of the Services may require certain information. If you choose not to provide required information, you may not be able to use those features.

Information We Collect Automatically

When you visit or interact with our Site, we and our service providers may automatically collect certain information about your device and use of the Services.

This may include:

• Device information
• Browser information
• IP address
• Network information
• Pages and products viewed
• Shopping and browsing activity
• Referring pages
• Interactions with the Site
• Cookie and similar technology data

We may refer to this information as Usage Data.

We may collect Usage Data through cookies, pixels, tags, web beacons, and similar technologies.

Information We Obtain From Third Parties

We may receive personal information from third parties that provide services to us or help us operate our business.

These may include:

• E-commerce and website service providers
• Payment processors
• Shipping and fulfillment providers
• Customer support providers
• Analytics providers
• Advertising and marketing partners
• Fraud prevention and security providers

Payment information may be collected and processed directly by our payment providers in accordance with their respective privacy practices.

Information obtained from third parties will be handled in accordance with this Privacy Policy where applicable.

How We Use Your Personal Information

Providing Products and Services

We may use your personal information to provide the Services you request, including to:

• Process payments
• Process and fulfill orders
• Arrange shipping and delivery
• Manage returns, refunds, or exchanges
• Maintain customer accounts
• Provide order notifications
• Respond to questions
• Provide customer support

Marketing and Advertising

Where permitted by applicable law, we may use personal information to provide or facilitate marketing and advertising communications.

This may include using information about your interactions with our Site to help us understand customer interests and improve the relevance of advertising.

You may have rights to opt out of certain marketing or targeted advertising activities depending on your location.

Security and Fraud Prevention

We may use personal information to help:

• Detect fraudulent or suspicious activity
• Investigate unauthorized transactions
• Protect customer accounts
• Protect the security of our Site and Services
• Enforce applicable terms and policies

If you believe your account or order information has been compromised, please contact us at support@zerionx.com.

Communicating With You

We may use your contact information to communicate with you regarding:

• Orders
• Shipping
• Returns and refunds
• Customer service inquiries
• Account-related matters
• Changes affecting our Services
• Other transactional communications

Cookies

Like many websites, our Site may use cookies and similar technologies.

Cookies can help us operate and improve the Site, remember preferences, understand how visitors interact with the Services, perform analytics, and support advertising activities where applicable.

Your browser may allow you to remove or reject cookies.

Please note that blocking certain cookies may affect the functionality of some features of the Site.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies.

How We Disclose Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our Services or for other legitimate purposes described in this Privacy Policy.

This may include disclosure:

• To vendors and service providers that perform services on our behalf, such as payment processing, fulfillment, shipping, website hosting, analytics, customer support, and IT services.
• To business and marketing partners where permitted by applicable law.
• When you request or direct us to disclose information.
• In connection with certain features, integrations, or services you choose to use.
• To comply with applicable laws, regulations, subpoenas, court orders, or other lawful requests.
• To enforce our policies or protect Zerionx, our customers, users, or others.
• In connection with a merger, acquisition, restructuring, financing, sale of assets, bankruptcy, or similar business transaction.

We do not intend to disclose personal information in ways inconsistent with this Privacy Policy unless permitted or required by law.

User-Generated Content

Our Services may allow you to submit product reviews or other user-generated content.

If you submit content to a public area of the Site, that content may become publicly available and may be viewed by other users.

Please avoid including sensitive or unnecessary personal information in publicly accessible content.

We cannot control how other parties may use information that you voluntarily make publicly available.

Third-Party Websites and Links

Our Site may contain links to websites or online services operated by third parties.

Zerionx does not control these third-party websites and is not responsible for their privacy, security, content, or other practices.

If you follow a third-party link, we recommend reviewing the applicable website's privacy policy and terms before providing personal information.

The inclusion of a third-party link does not necessarily imply our endorsement of that third party or its services.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe a child has provided personal information to us, please contact us at support@zerionx.com so that we can review the request and take appropriate action where required.

Security and Retention of Your Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmitting or storing information can be guaranteed to be completely secure.

Please use appropriate precautions when providing information online and avoid sending sensitive information through unsecured communication channels.

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

• Provide the Services
• Maintain your account where applicable
• Fulfill orders
• Resolve disputes
• Maintain business and transaction records
• Meet legal and regulatory requirements
• Enforce applicable agreements and policies

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Your Privacy Rights and Choices

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

These rights may include:

• Right to Access / Know — You may have the right to request information about the personal information we maintain about you.
• Right to Delete — You may have the right to request deletion of certain personal information.
• Right to Correct — You may have the right to request correction of inaccurate personal information.
• Right to Data Portability — You may have the right to receive certain personal information in a portable format.
• Right to Opt Out — You may have the right to opt out of certain uses or disclosures of personal information, including certain targeted advertising activities where applicable.
• Right to Restrict Processing — In certain jurisdictions, you may have the right to request restriction of particular processing activities.
• Right to Withdraw Consent — Where processing is based on consent, you may have the right to withdraw that consent.
• Right to Appeal — Depending on applicable law, you may have the right to appeal our response to a privacy request.

Not every right applies in every jurisdiction or circumstance.

We may need to verify your identity before processing certain privacy requests. Where permitted, an authorized agent may submit a request on your behalf, subject to appropriate verification.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

Marketing Communication Preferences

If you receive promotional emails from Zerionx, you may unsubscribe by following the unsubscribe instructions included in the communication.

Even if you unsubscribe from marketing messages, we may continue sending non-promotional communications where necessary, including messages regarding your orders, account, returns, refunds, security, or customer service requests.

Complaints

If you have concerns about how Zerionx handles your personal information, please contact us at support@zerionx.com.

We will review privacy-related inquiries and respond as appropriate under applicable law.

Depending on where you live, you may also have the right to submit a complaint to an applicable data protection or privacy authority.

International Users

Our Services may be accessible to customers in different countries.

As a result, personal information may be processed or stored outside the country in which you live, including in jurisdictions where our service providers or business partners operate.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

Your privacy rights may vary depending on your jurisdiction.

Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact:

Zerionx

Website: zerionx.com
Email: support@zerionx.com

We will review your inquiry and respond in accordance with applicable requirements.